ITESA PROYECTOS E INSTALACIONES S.L.U. (ITESA) provides installation and maintenance services for air conditioning, plumbing, domestic hot water (ACS), low voltage electricity, swimming pools, gas and fire systems (detection and alarm systems, water supply systems, water supply systems fire hydrants, fire extinguishers, equipped fire hydrant systems, fixed automatic sprinkler and water spray extinguishing systems, fixed extinguishing systems with gaseous extinguishing agents, smoke and heat control systems, fire blankets, luminescent signaling systems, systems carbon monoxide detection, fire doors). Supply of products for swimming pools and spas.
Thanks to our personalized service, our extensive experience in the sector and highly qualified professionals, ITESA has become a company in continuous growth and a benchmark in our sector.
ITESA establishes that the Quality Policy is based on: Satisfying the expectations of the Clients through the Professionalism of the Service, reaching a High Level of Efficiency in all our services, complying with the current Legislation, the requirements of the Client and counting on the participation of all Workers.
In addition, ITESA constitutes and assumes the following principles in accordance with ISO 9001: 2015:
- This Policy is communicated and understood within the organization and is reviewed for its continuous adaptation to its context.
- We commit ourselves to the fulfillment of the requirements established by the applicable regulations, by the client or other requirements that we subscribe and to the continuous improvement of the effectiveness of the Quality Management System, providing a frame of reference for the establishment and review of our objectives
- Our goal is to achieve total customer satisfaction, providing tailored solutions tailored to any need that our client requests.
We are committed to ensuring that all personnel are motivated to meet the needs of our customers, encouraging suggestions from both customers and workers and providing the necessary continuous training to continue being a highly qualified technical team.
In order to achieve this commitment, the collaboration of the entire human capital of ITESA is necessary, this Policy will contribute to a better future and to obtain the recognition of the clients for the high level of the services provided.
Nerja, July 5th 2018